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Cashback Offers For New Customers – Frequently Asked Questions
What is the Offer? a) Cashback of 20% up to INR 200 as Amazon Pay balance on your first fashion order b) Minimum Cart Value- INR 500 c) Participating categories – Amazon Fashion products except gold and silver coins d) Applicable on all modes of prepaid payment. e) Offer Period: 00:00:00 hrs. 15th December 2019 and Time – 23:59:59 hrs. 7th January 2020 f) Maximum cashback amount per customer – INR 200 g) Your Amazon account information has to be fully updated with your name, email and phone number for you to be eligible for the cashback h) Any cancelled order(s)/item(s) will not be eligible for cash back and the refund amount of cancelled / returned order(s)/item(s) will be adjusted (net off) for the cashback amount, from the purchase amount for the Offer. i) Check product page for offer eligibility j) Offer is applicable only once per customer during offer period

How can I avail this offer? Buy fashion products for the first time (clothing, jewelry, luggage, watches, shoes, handbags) worth INR 500 or more during the offer period and pay using a prepaid payment method (debit card/credit card/net banking/Amazon Pay). Your cart can have multiple eligible products but the total order value after discounts should be worth INR 500 or more to avail the offer.

Is a coupon code required to avail the offer? No. The customer needs to collect the offer here and then add fashion products into his/her cart and place the order. Customer will see the cashback being applied on the checkout page.

Will this offer be over and above other offers? Cashback will be computed on the product price post coupon discounts applied.

When will I get the cash back? The applicable cash back under this Offer will be credited to the eligible customer’s Amazon account as Amazon Pay balance within 3 business days from date of shipping/order confirmation.

What if I cancel/return my order? Any cancelled order(s)/item(s) will not be eligible for cash back and the refund amount of cancelled / returned orders/item(s) will be adjusted (net off) for the cashback amount, from the purchase amount for the Offer. Kindly note that, the cashbacks are offered at an item level in a pro-rata basis. For example, if the total order value at the time of purchase is INR 10,000 (across 4 items), max. cashback of INR 1000 will be offered at a pro-rata basis across all 4 items. If for any reason, the customer chooses to return a product worth INR 2500, for instance, the cashback against that item will be adjusted (net off) against the refund amount. In this case, even though the current net order value is INR 7500, the customer will not receive INR 1000, as cashback is at a pro-rata basis.

Is the Offer applicable on purchase of all products? Applicable on Fashion products (clothing, jewelry, luggage, watches, shoes, handbags) except gold and silver coins

Can I get cashback across multiple orders? No, this order is valid only once per customer. The order value should be INR 500 or more post discounts applied. In case an offer eligible order is placed and cancelled, the customer is ineligible for the offer on any other order placed during the offer period.

My payment failed while placing the order; will I be eligible for the cash back under this Offer? If your payment failed while placing an order, Amazon.in gives you an option to revive your payment for such order. If you revise your payment within the offer duration, you will be eligible for the cashback.

Cashback Offers For New Customers – Terms & Conditions
The Fashion WRS cashback is provided and made available to you on the website www.ama...in and the mobile site and mobile application thereof (collectively, “Amazon.in”).

These Offer terms and conditions (“Offer Terms”) are in addition to the Amazon.in Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.in and the terms and conditions applicable for the Gift Cards (“Gift Card Terms”) issued by QwikCilver Solutions Private Limited (“QwikCilver”). In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms will prevail, only for the purposes of this Offer. To the extent the Gift Card Terms are inconsistent with these Offer Terms; these Offer Terms will prevail with respect to the Offer only.

For all prepaid customers with Prime benefits, the offer is available from Offer period only, unless revoked or extended by Amazon (in its sole discretion), without any prior notice and without any liability.

“Amazon Pay Balance” is a sum of all the balances associated with Amazon.in Gift Cards (“Gift Cards”) in your Amazon.in account and all balances added as Money as Amazon pay balance (“Money Balance”). Gift Cards are issued by Qwikcilver and are subject to the Amazon.in Gift Card Terms and Conditions available at www.amazon.in/gp/help/customer/display.html?nod.... Money Balance is issued by Amazon and is subject to the terms and conditions available at www.amazon.in/gp/help/customer/display.html?nod....

The Benefit will be provided to the Purchasers in the form of Gift Card(s). The use and redemption of the Gift Card(s) is governed by the Gift Card Terms.

Notwithstanding anything above, the maximum Benefit/ Amazon Pay Balance that can be availed by a Purchaser for this promotion during the Offer Period is INR 200 per customer irrespective of number of purchases and/or the value of the Order.

Full payment of the transaction must be done through electronic payments. Any transaction with ‘cash on delivery’ will not be considered valid under the Offer.

The offer is only applicable on purchase of eligible products (clothing, jewelry, luggage, watches, shoes, handbags.

In the event the Order is returned by the Purchaser or cancelled by the Purchaser, seller or Amazon Seller Services Private Limited, for any reason whatsoever, the Order / purchase transaction will not qualify for this Offer and the participation of the Purchaser will be deemed withdrawn. In the event the Order is cancelled in part, the Offer may be availed only on the net amount paid by the Purchaser basis eligibility.

Amazon reserves the right, at any time, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.

Nothing contained herein amounts to a commitment by Amazon to conduct further, similar or other offers.

The Benefit in the form of Gift Card balance will be credited in the Purchaser’s Amazon.in account as Amazon Pay balance within 3 business days from date of shipping purchased under the Offer. (For orders involving Product Exchange – cashback will be processed the same way it is done for other orders, provided the item is not canceled, rejected or returned.)

Under no circumstances, will the Benefit being offered under this Offer be settled in cash in lieu thereof by Amazon.

By participating in this Offer, every Purchaser expressly agrees that Amazon or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that a Purchaser may suffer, directly or indirectly, in connection with this Offer, including but not limited to that associated with his/her use or delivery or misuse of any product purchased on Amazon.in.

The Purchasers are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.

Any person availing this Offer shall be deemed to have accepted these Offer Terms. These Offer Terms are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matters/disputes arising out of or in relation to these Offer Terms

Free Delivery – Frequently Asked Questions
What is the offer?
(a) Shop on Amazon.in for Fashion Products the first time, and get Free Delivery (No minimum order value of INR-499)

(b) You will be eligible for free delivery only on your first order in Fashion category (applicable on all payment methods), on fulfilled by Amazon products only.

© Fashion category comprises of only Clothing, Shoes, Handbags, Watches, Luggage and Jewelry products

(d) Free delivery promotion is not applicable to Seller Fulfilled items and pantry items

(e) The promotion applies to standard delivery only. For faster delivery you need to pay additional charges as applicable.

What items are eligible for free delivery?
All Fulfilled by Amazon items (excluding pantry), for Fashion products (Clothing, Shoes, Handbags, Watches, Luggage and Jewelry) are eligible for free delivery on first order. Free delivery promotion is not applicable to Seller Fulfilled items and pantry items. In case, you have placed a Seller fulfilled order on the Amazon.in before your first Fulfilled by Amazon order purchase, you will not be eligible for Free Delivery.

What if I order one FBA and one Seller fulfilled/Pantry item together in my first order?
You will get free delivery on FBA items in your cart. However, delivery charge for Seller fulfilled/Pantry item will continue to apply even on first order.

Will I get free guaranteed Morning/Same-day/One-day/Two-day delivery?
Free delivery is applicable only for Standard Delivery. Non-Prime customers will need to pay a delivery charge for guaranteed Morning/Same-day/One-day/Two-day delivery. For further details click here.

What if I have a payment failure/cancel or return my first Fashion order, will I still be eligible for promotion?
Yes, you will still be eligible for free delivery on your first Fashion order. Once your payment failure/order cancellation /return is confirmed, you will be eligible for free delivery until you place your first successful Fashion order.

Free Delivery – Terms & Conditions
These Offer terms and conditions (“Offer Terms”) are in addition to the Amazon.in Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.in. In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms will prevail, only for the purposes of this Offer.
Free Delivery on First Order on Fashion products (Apparel, Shoes, Watches, Luggage, and Jewelry) is a limited period offer only. This offer can be extended/terminated by ASSPL, in its sole discretion without any prior notice.
During the Offer Period, customers placing their first Fashion product order will be eligible for Free delivery. For any subsequent Fashion order below an order value of INR 499, Non-prime customers will be charged a delivery fee of INR 40. Prime members will continue to receive free one day or two day delivery on all eligible orders.
You are eligible for this offer if • You are an existing Amazon customer, but have never shopped in Fashion category. • You are a new customer to Amazon, and want to place your first order in Amazon Fashion category.
Free Delivery is applicable only for Standard Delivery. Non Prime customers will need to pay a delivery charge for guaranteed Morning/Same-day/One-day/Two-day delivery.
Free Delivery is applicable only for first Fashion products order (Clothing, Shoes, Handbags, Watches, Luggage, and Jewelry), for ‘Fulfilled by Amazon’ products only.
Free delivery on first order is not applicable to Seller Fulfilled items. Delivery charges for Seller Fulfilled item vary by item as they are determined by each seller and are displayed on the product and checkout pages.
In case, a customer has placed a Seller fulfilled order on Amazon.in (for Amazon Fashion) before, he / she will not qualify for this offer.
In case you cancel your first order prior to delivery, you will still be eligible for this offer.
Amazon reserves the right, at any time, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.
The purchase of the product(s) will be governed by the terms of sale, including terms of exchange (wherever available), applicable to the sale of the product(s) on Amazon.in.
The Offer is subject to laws of India. The courts at New Delhi shall have the exclusive jurisdiction in respect of any disputes or any matter arising out of this Offer.