FAQs

What is the Offer?

• Flat INR 100 Paytm cashback on Paytm UPI transactions of value INR 1000 or more. Valid once per Paytm UPI VPA during the offer period.
• Flat INR 100 Instant Paytm cashback on Paytm wallet transactions of value INR 1000 or more. Valid once per user during the offer period.

What is the Offer Period?

• From 17th October 2021 (00:00 Hours) to 23rd October 2021 (23:59 Hours).
• For Flipkart Plus members, the sale begins from 00:00 Hrs, 16th October 2021 to 23:59 Hours, 23rd October 2021.

How do I check if the product is eligible for the Offer?

• Offer is applicable on Grocery category on the platform except any product which should not be incentivized as per Government regulation. Offer will also be listed on the product page, please check before making the purchase.

What are key offer terms?

• Paytm and Flipkart reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
• Cashback will be posted by Paytm in Paytm Wallet.
• If an order is cancelled, the offer may take upto 24 hours to refresh for the customer to utilise it again.

How and When will I receive the cashback?

Redemption Process of UPI offer:

• Login to Flipkart.com (Mobile App/Mobile Site/Website).
• Add eligible products to the cart.
• Proceed to checkout.
• Select Paytm UPI option on Payments Page
• Complete your transaction using your Paytm UPI
• Eligible users will receive INR 100 cashback in their Paytm wallet within 24 hours.
• In case of eligible users, if the cashback is not processed within 24 hours, you will receive the cashback from Paytm within 40 days from the date of transaction.

Redemption Process of UPI Wallet:

• Login to Flipkart.com (Mobile App/Mobile Site/Website).
• Add eligible products to the cart.
• Proceed to checkout.
• Select Paytm Wallet option on Payments Page
• Complete your transaction using your Paytm wallet balance
• Eligible users will receive INR 100 cashback in their Paytm wallet within 24 hours.

How will I know if I will get the cashback?

• Users will be able to view cashback amount eligible on the Payments checkout Page on Flipkart during checkout
• Users will be able to view the cashback credited in the rewards “Passbook” section in the Paytm platform.

Where should I contact in case, I didn’t receive the cashback in Paytm wallet after being declared the winner?

• If eligible for Cashback as per the order summary page, you should contact Paytm customer care from the help section on Paytm app

Terms & Conditions:

Preliminary

• This offer (“Offer”) is sponsored by Paytm on www.flipka...om, Flipkart mobile app and Flipkart mobile site (collectively Platform), which Platform is owned and operated by Flipkart Internet Private Limited (Flipkart, We or Our). It is open to all residents of India holding a valid Paytm account with at least minimum KYC done. If the user has not completed the KYC, or has breached their monthly wallet limit, instead of cashback, they will receive cashback in Gift Voucher
• By participating in the Offer (defined below), users agree to be bound by:
• These terms and conditions (T&C);
• The Terms of Use, Privacy Policy and other relevant documentation including any modifications, alterations or updates thereof, that are published on the Platform; and
• All applicable terms and conditions of Paytm.

Offer Details

• From 17th October 2021 (00:00 Hours) to 23rd October 2021 (23:59 Hours).
• For Flipkart Plus members, the sale begins from 00:00 Hrs, 16th October 2021 to 23:59 Hours, 23rd October 2021.
• The offer is applicable on Grocery category products except any product which should not be incentivized as per Government regulation.
• The Offer is applicable on only using Paytm UPI and Paytm Wallet. It is not applicable on credit/debit card options inside Paytm

3. Other Terms and Conditions

• This Offer is only applicable on transactions made through Paytm payment option.
• The Offer is not applicable for cash-on-delivery transactions or orders converted from Cash On Delivery to Prepaid.
• In case of cancellation of your order, the transaction will not qualify for the Offer.
• Paytm/Flipkart reserves the right to disqualify the user(s) from the benefits of the Offer, if any fraudulent activity is identified as being carried out for availing the benefits under the said Offer or otherwise by use of the account.
• Any person availing this Offer shall be deemed to have accepted these terms and conditions.
• Paytm and Flipkart reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
• Users are not bound in any way to participate in this Offer. Any participation is voluntary, and the Offer is being made purely on a best effort basis.
• Nothing herein amounts to a commitment by Paytm/Flipkart to conduct further, similar or other offers.
• The above Offer is by way of a special offer for Paytm wallet & Paytm UPI VPA users only and nothing contained herein shall prejudice or affect the terms and conditions of the Paytm user agreement. The terms of the above schemes Offer(s), shall be in addition to and not in derogation of the terms contained in the Paytm user agreement.
• You, the user understands that Flipkart may share your transactional data with Paytm for purposes of this Offer and for checking your eligibility for their products and services and by participating in this Offer, you consent to this sharing of your data for these purposes.
• Any query regarding the program will be entertained till 30 days of purchase date. Post such date, Paytm and Flipkart will not entertain any correspondence or communication regarding this Program from any persons.
• Paytm/Flipkart do not endorse any of the products or brands being offered under the Program and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after sales service of such products which shall be at the sole liability to sellers on the Platform.
• Pictures of products shown in the communication sent to the customer either through mailers or advertised on the website, are representative only and may not bear a resemblance to the actual products. None of the parties shall under any circumstances be responsible towards the same.
• Products offered under this program are subject to availability from the respective participating merchants/sellers on the Platform and accordingly Paytm or Flipkart in no circumstances shall be liable for non-availability of any of the products.
• Under no circumstance will the Offer/cashback being offered under this Program be settled with cash in lieu by Paytm or by Flipkart.
• Returned transactions, disputed or unauthorized/fraudulent transactions will not be considered for the Offer.
• Paytm and Flipkart will not entertain any correspondence regarding the validity or acceptability of any additional benefits offered by seller(s) on products/services made available by it and the same shall be at the sole risk and consequences of such seller(s) and without reference to Paytm & Flipkart.
• Either parties shall not be liable for any failure for any technical issues attributable to the either Parties because of which the transaction made by the user was not successful. Parties shall mutually resolve the issues pertaining to their respective breaches. Further, each party shall solely be liable to the user for wrongful acts/omissions attributable to them.
• By participating in this Offer you user agree to be bound by these terms and conditions of the Offer, standard terms and conditions, terms of use, privacy policy (as amended from time to time) of the Platform and the terms and conditions of respective seller shall be applicable on the user.
• The user shall indemnify and hold Flipkart, Paytm and/ or seller(s) harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings (including reasonable attorneys fee) that may be suffered by Flipkart, Paytm and/ or seller as a consequence of (i) violation of these terms and conditions, of the terms of user agreement, privacy policy (subject to change) published on the Platform, by user; (ii) violation of applicable laws by user; and (iii) any action or inaction resulting in willful misconduct or negligence on the part of the user.
• All government Levies like Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the user as applicable at the time of the respective Offer.
• This Offer shall be subject to all applicable laws, rules and regulations which are in existence and which may be promulgated anytime by any statutory authority.
• This Offer is valid only in India. The minimum age of such a user shall be 18 years.
• Further, as required by applicable law, in the event that the user makes a purchase of an amount equal to or above Rs. 2,00,000, the user will be required to upload a scanned copy of his/her PAN account on the Platform, within 4 days of making the purchase, failing which, the purchase made by the user will be cancelled. The requirement to submit the PAN account arises only once and if it has been submitted once by the user, it need not be submitted again. The order of the user will be cancelled if there is a discrepancy between the name of the user and the name on the PAN account.
• This document is an electronic record in terms of Information Technology Act, 2000, and the Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.