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During this time, customers are counting on e-commerce to support their social distancing and self-quarantine efforts. At every level of our company, we’re working to provide the products and services that our customers and communities need at this time.

Updates

As on 28th March, 11:30 PM:
Deliveries resume
We have resumed deliveries in select pincodes of select cities. We are only delivering existing orders of essential products purchased using pre-paid payment methods. Due to the lockdown and restrictions in movement, these deliveries might be delayed. We thank you for your patience.
The list of cities include Bengaluru, Bhubaneshwar, Gurugram, Hyderabad, Jaipur, Jamshedpur, Lucknow, Ludhiana, Mohali, Mumbai, Mysuru, Patna, and Raipur. For new orders, you can check the product detail pages for delivery resumption status.

As on 28th March, 5:00 PM:
Pay-on-Delivery option temporarily suspended
We are taking social distancing seriously during this most sensitive period of the COVID-19 crisis to ensure health and safety of our customers and delivery partners. Hence, as a precautionary measure, we are temporarily suspending Pay-on-Delivery option on Amazon.in, to avoid card/cash exchange at the doorstep during delivery. We are also cancelling all pending Pay-on-Delivery orders as a result.
We will be accepting new orders only on essential products through pre-paid payment methods, and are working towards resuming deliveries soon in your area. We regret the inconvenience and appreciate your understanding in these challenging times.

As on 26th March, 9:30 PM:
Deliveries temporarily paused
Considering the prevailing extensive lockdowns and restrictions in movement, we have paused our deliveries.
We are taking orders only on essential products through pre-paid payment methods, while we work towards resuming deliveries soon.

For information and advice on COVID-19, please refer to the latest updates from the Ministry of Health & Family Welfare.
For the latest information on Amazon’s actions to help customers, communities, and employees affected by COVID-19, please visit Amazon’s Day One Blog.